Byron Holland is President and Chief Executive Officer of the Canadian Internet Registration Authority (CIRA). View bio
Today, I am happy to announce that we’re launching a newly redesigned corporate website for CIRA. This is the first major redesign of the corporate website in more than two years, and we’re pretty proud of it.
Through research and focus groups held over much of the past year, we’ve talked to the people who use our website to get an idea of what informaiton they’re looking for when they visit cira.ca, and how they like to access that information.
As a result, the new site has improved navigation and enhanced usability, includes interactive features like video and has an RSS feed. To enhance customer support, an online chat feature will be implemented in May. This chat feature will allow users to chat with an agent from the Registration Support Unit.
I invite you to take a look at the new, improved cira.ca website. And, please let me know what you think.